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What to know when ordering from us

Payment Methods

When purchasing products from us, rest assure that all payments are made securely through Paypal. We do not in anyway store credit card information on this website but rather having Paypal processing all payments securely.

Refund and Returns

If your not satisfied of a recent purchase made through our website or wanting to make a return, we will only be accepting returns of items that are still brand new and not have been opened. If making a return, it is the buyer’s responsibility and duty to cover all shipping costs when shipping the item back to us. If the return happen to be damaged or altered from it’s original state, we will not be able to process any refunds. If the item has been returned without any damages, we will process the refund of the original paypal transaction within 10 – 15 days. For orders that are $150 and above, a 15% restocking fee will be applied which will be deducted from the total amount refunded.

Shipping

We at Irie’s Nimble care for the safe arrival of your purchased items by packing your orders tight and securely to avoid any damages. All shipments are processed through Canada Post or UPS. Approximately 3-7 business days are needed when shipping in Canada and 1 ~ 2 weeks when shipping to the United States depending on the size of the shipment. When shipping internationally from Canada, we hold no responsibility for any incurred fees that may occur when passing through customs.